- Customer Success Manager | Xemplo · 2026-Present
- Implementation Manager | Yellow Canary · 2023-2026
- Business Analyst (Technical Writer/QA Lead) | Open Office · 2022-2023
- Technical Writer | Yellowfin BI · 2021-2022
- Technical Author/Writer & Publications Office | Bosch Australia · 2015-2021
- National Memberships Engagement Officer | Australia Institute of Architects · 2012-2015
Bachelor of Arts & Business | Monash University
Peter Beratis’ career has largely centred on helping organisations simplify and streamline otherwise complex software and business processes – with hands-on experience encompassing implementation management, business analysis, technical writing, quality assurance, business intelligence, as well as customer-facing technology roles.
As Customer Success Manager at Xemplo, Peter works closely with customers to understand their workforce requirements, support successful implementations, and help their wider organisations gain practical value from our modern platform. His particular speciality involves bridging the gap between what a system can do and how it needs to work within an organisation’s existing processes.
Before joining Xemplo, Peter spent years at Yellow Canary, progressing from Business Analyst and Technical Writer/QA Lead to Implementation Manager. Prior to that, he held technical writing and software documentation roles at Bosch ANZ and Yellowfin BI, giving him extensive experience translating complex technical concepts into information people can actually use.
