- Payroll Solutions Architect | Xemplo · 2026-Present
- Senior Consultant | Connors Group · 2025-2025
- Payroll Consultant | Payroll Metrics · 2023-2025
- Customer Services Manager/Customer Support Consultant | Payroll Metrics · 2021-2023
- Payroll Manager | NEPEAN · 2019-2021
- Payroll Officer & Project Implementation Support | Retail FM (Woolworths Facility Management) · 2017-2018
- Payroll Officer | Polarfresh Cold Chain Services · 2009-2017
Certificate IV in Competitive Practices | Polarfresh Six Sigma Program (supported by Asheley Services Group)
Certificate III in Business | Frontline Management
Certificate II in Hospitality (Operations) | Department of Education & Training
Certificate I in Retail Operations | Department of Education & Training
Certificate of Graduation (VALT Customer Service Program) | VersaCold Logistics Services
Certificate of Attainment (Food Safety & HACCP Awareness) | Advancing Food Safety
As the Payroll Solutions Architect at Xemplo, Jacquelyn Greenwood brings invaluable hands-on experience across payroll operations, workforce technology, and software implementation. Particularly when it comes to how payroll systems and processes operate in practice.
Her expertise sits at the very intersection of people, processes, and technology – and her day-to-day involves closely collaborating with businesses to improve how payroll information is managed, processed, and delivered for more effective delivery (and greater client success).
Jacquelyn’s approach is grounded in the realities of payroll teams and the need for modern technology to make complex processes easier to manage, rather than adding another layer of administration. Whether that means directly addressing the operational challenges created by fragmented systems and manual methodologies or simply leading with compliance.
