05 Dec 2025
reduction in worker onboarding times
improvement in visa management with automated VEVO checks
reduction in compliance errors with automated checks
IPCQ specialises in corrosion control and provides industrial protective coatings on bridges, pipelines, tanks, transmission towers, and other infrastructure at risk of rust and corrosion. Founded in 1971, the Queensland-based business employs a team of 80 employees and services customers across Australia.
IPCQ needed a more efficient and scalable way to onboard new employees. The previous onboarding process was largely manual, requiring new starters to complete a stack of forms on their first day in the office. This time-consuming task consumed their first half-day of work – time that could be better spent learning about the business and their role.
Additionally, IPCQ needed to improve its compliance management. As an ISO-certified organisation, demonstrating effective communication and training processes was essential. The business also had to ensure compliance with migration law, as it employs many visa holders and needed to keep track of their visa statuses and work rights.
IPCQ partnered with Xemplo to streamline and scale its workforce management processes. Manual, paper-based processes have now been replaced by simple, automated workflows that save the business time and provide a better, more modern employee experience.
IPCQ transformed its onboarding process with Xemplo, shifting from a time-consuming, paper-based system to a digital, streamlined experience. By automating the distribution of essential paperwork and induction materials, IPCQ has significantly reduced administrative burden, accelerated time-to-productivity for new hires, and enhanced the overall employee experience. Xemplo’s platform allows new employees to complete onboarding tasks at their own pace, while providing HR with real-time visibility into the process. This transformation resulted in a 70% reduction in worker onboarding times.
IPCQ’s commitment to industry standards is evident in its partnership with Xemplo. By automating the assignment of inductions and training based on employee roles and locations, IPCQ has enhanced its ability to manage compliance effectively. Xemplo’s platform allows for the digital tracking of training completion and document storage, simplifying audit processes and reducing the risk of non-compliance. This robust compliance management is crucial for IPCQ, which faces added pressure due to its ISO certifications.
IPCQ’s diverse workforce includes a significant number of visa holders, necessitating a robust system to manage work rights. Xemplo’s integration with VEVO for visa management has streamlined the process for IPCQ’s workforce, ensuring that all employees have the necessary work rights. This integration helps IPCQ manage its work rights checks more efficiently and effectively than ever before, providing more confidence that their HR processes are compliant and that the business is protected.
IPCQ has achieved greater control and efficiency in managing its workforce through Xemplo’s centralised platform. By consolidating employee and contractor data, IPCQ has eliminated the need to search across multiple systems, saving time and reducing errors. Xemplo’s automated compliance checks for visa status, award rates, and other regulatory requirements have ensured that IPCQ remains compliant while minimising administrative burden. The centralisation of HR information in one place has saved IPCQ over 10 hours per week on HR administration tasks.
IPCQ has saved the business 10 hours per week on overall HR admin while reducing time spent on onboarding by as much as 70%. The streamlined process also provides a better experience and first impression for new employees. It is more consistent, too, with every employee following the same process and receiving the right information based on their role.
Xemplo has also helped IPCQ to mitigate compliance risk which is important for a small business, especially one that faces added pressure due to its ISO certification and reliance on visa workers.
“We have more confidence that our HR processes are compliant and feel our business is more protected. Xemplo also helps us manage our work rights checks more efficiently and effectively than ever before,” said Luke Emery, IPCQ Director.
“The number one benefit of Xemplo is the time it has saved us. This includes time spent managing onboarding, contracts, and visa checks. We also no longer waste time searching for information as all our HR information is consolidated in one central place.”
– Luke Emery, IPCQ Director
