If your agency works with contingent or project-based workforces, understanding how to manage contracts effectively is critical to your compliance, client trust, and onboarding speed. In this webinar, the Xemplo team walks through how staffing providers can streamline and safeguard employment contracts and service agreements using purpose-built tech.

What you’ll learn in this webinar

• The difference between staffing contracts and service agreements
• Why both are essential for workplace compliance
• Common risks of manual contract processes
• How Xemplo helps automate and manage agreements with ease

Led by Reianna Vercoe from Xemplo’s product team, the session features insights from Tim Stapleton (Xemplo Product Manager) and Steve Forster (General Counsel for EPG Group) on the practical and legal considerations surrounding contract management in the staffing industry.

Key takeaways

1. Staffing contracts vs service agreements

• Staffing contracts govern the relationship between the agency and the worker
• Service agreements define the commercial terms between the agency and the client for each assignment
• Both are essential for compliance and operational clarity

2. The importance of digitising contract matters

Manual contracts and emails open businesses up to:

• Delayed onboarding lost talent
• Disputes due to unclear or outdated terms
• Serious legal and financial risks due to non-compliance

Using Xemplo’s digital contract builder and service agreement tools, agencies can:

• Create compliant, role-specific contracts in minutes
• Automatically stay up to date with employment law changes
• Seamlessly integrate contract workflows with ATS platforms like Bullhorn and JobAdder

3. Risk reduction through automation

As highlighted in the webinar, written contracts are no longer optional; they're legal and commercial safeguards. Failure to issue or maintain updated contracts can result in:

• Underpayment penalties (now criminalised in Australia)
• Client disputes and reputational damage
• Breaches of WHS, policy, and supervision requirements

How Xemplo helps businesses

Legally Reviewed, Staffing-Specific Clauses

Access pre-built contract templates and clause libraries designed specifically for staffing and contingent workforce arrangements (reviewed and maintained by legal experts).

Automatic Compliance Updates

Stay ahead of changing employment laws with automatic clause updates, including alerts when legislative changes impact your existing contracts.

Built-In Email & Signature Tracking

Send, track, and store contracts within one system: Xemplo ensures agreements are signed before onboarding progresses, reducing delays and risks.

Audit-Ready Digital Records

Maintain a clear audit trail of who agreed to what and when, protecting your business from disputes, fines, as well as non-compliance issues.